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How It Works

PLACING YOUR ORDER

  1. Select the pet product of your choice.
  2. Upload your pet photo on the page.
  3. Add to cart.
  4. If your product requires customization, please be sure to include this information in the Order Notes section.
  5. Place your order.

 

CREATING YOUR PET PORTRAIT

  1. Our talented team of real artists will begin working on your products design.
  2. We’ll email you the pet design for your approval before printing.
  3. Once you’ve approved the design, we’ll proceed to the next step.
 

PRINTING & SHIPPING

  1. If you’ve purchased a digital download within your order we’ll email it to you after design approval.
  2. Your order will go through a final quality check to ensure it’s just right before going into production. 
  3. We’ll then package and ship your products directly to you.
 

PHOTO REQUIREMENTS

  1. The better the quality of your pet photo, the better your portrait will look.
  2. Please provide a high-quality picture of your pet.
  3. Close-up shots work best, with good lighting preferred.
  4. Blurry images won’t produce the best results.
  5. Make sure your pet’s head is fully visible in the photo.
  6. We’ll do our best to enhance your image as much as possible.